​Bruce Telecom joins forces with independent providers to launch ITPA Carrier Services

Bruce Telecom has announced its participation in the launch of ITPA Carrier Services, a new collaborative telecommunications services platform developed by the Independent Telecommunications Providers Association (ITPA).

“These independent companies understand the value of working together with the shared interest of providing the best possible telecom experience for our customers,” said Ray Lahoud, president of Bruce Telecom and ITPA board member, who introduced the concept and championed the initiative. “ITPA Carrier Services is a game-changer for independent providers.”

The initiative connects the network of 16 independent telecom providers across Ontario and Quebec, offering carriers, Internet service providers, and enterprise partners a single point of access to high-quality, locally-managed network infrastructure. Through this program, service providers agree to allow other members to access last-mile fibre, transport, and data connectivity across their territories, providing a collaborative and cost-effective way to reach communities across their shared market regions.

“We’ve built something that reflects the strength of our brands — our knowledge of our market areas, the value of working together and a shared commitment to building strong and connected communities,” said Lahoud. “This initiative allows us to deliver the same carrier-grade connectivity as large national players, but with the personal service and responsiveness that only independents can offer.”

The platform simplifies wholesale connectivity by streamlining qualification and deployment processes. Through one intake, partners can access services, such as fibre access, transport, wavelength, dark fibre, and data-centre interconnects — tailored to regional availability and backed by trusted local teams.

“Our brand promise is ‘connecting our communities’ and this is such a great alignment with that pledge: it is about more than infrastructure — it’s about connection,” said general manager Stephanie Brunato. “We’re proud to be part of a network that puts people first and values co-operation. By collaborating with other independent providers, we’re extending our reach while staying true to our roots in community-focused service.”

WHAT’S AVAILABLE:
 

• Single intake: One-request routes to the right ITPA member(s) for qualification and next steps.
• Carrier-grade options: Fibre access, transport, wavelength, dark fibre, and data-centre interconnects.
• Regional expertise, broader reach: Local providers collaborating to deliver reliable, scalable solutions.

Bruce Telecom is an independently-owned and -operated telecommunications provider, serving communities across Bruce and Grey counties for nearly 115 years. With a strong focus on customer service excellence and community involvement, Bruce Telecom delivers reliable Internet, phone, and digital TV services with a personal touch.

The ITPA is a non-profit representing independent, incumbent telecom providers across Ontario, Quebec, and British Columbia. Members collectively serve more than 250,000 access lines and collaborate to deliver locally-driven, high-quality connectivity.