September 9, 2016
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(ORILLIA, ON) – The 2016 OPP community satisfaction survey results are now available and reveal that more than 98 per cent of respondents feel ‘very safe’ or ‘safe’ in their communities. Ninety-six per cent feel ‘very satisfied’ or ‘satisfied’ with the overall quality of services provided by the OPP.
Earlier this year, 1,000 citizens from across the province were randomly selected and asked to participate in a survey to measure public opinion about the services delivered by the OPP.
The full results of the 2016 survey are available, in English and French, on the OPP website at www.opp.ca.
Those who participated in the survey were asked about issues, such as highway safety, traffic enforcement, contact with the OPP, service delivery and even how the OPP investigates crime.
The survey is conducted annually to measure public opinion in communities throughout the province. The information collected is useful in helping the OPP set out goals and objectives to improve on the services it delivers to all Ontario communities.
The information was collected by a research consultant, R.A. Malatest and Associates Ltd., which was retained by the Ontario Ministry of Community Safety and Correctional Services. The information is treated confidentially and the names, telephone numbers, and addresses of those surveyed are not included in the results provided to the OPP.
The next provincial survey is scheduled to begin in January, 2017.
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